It's possible that a Microsoft shell-extension like one of the office or one drive extensions is causing the problem, but that seems less likely.
We're going to start tearing our group policy apart looking for possible issues there. To continue this discussion, please ask a new question. Laplink Software, Inc. Neil Laplink. Get answers from your peers along with millions of IT pros who visit Spiceworks. Hey guys. Best Answer. View this "Best Answer" in the replies below ». Popular Topics in Windows 7. Spiceworks Help Desk. The help desk software for IT. Track users' IT needs, easily, and with only the features you need.
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Chakar Dec 11, at UTC. I've had a few instances where this cause the issue: --Bad network drive. Matthew Dec 11, at UTC. If you're using Bit Defender try disabling it to see if the problem goes away. Tim-H wrote: You could start disabling startup items in your msconfig.
I don't see any startup programs or IE add ons that could be causing it meaning, I don't see any that aren't nearly ubiquitous in our firm so it would be a bit of a surprise to me if that were only causing a problem for this handful of people. The next time one of my users has a freeze, I'll check for a popup, but I haven't seen any of those while I've been working on diagnosing this issue.
I don't believe this could be a network drive issue because we don't use desktop redirection or anything like that. Users are still able to access our network drives so the problem, if it's related to a failing drive, seems to me like it would be the local hard drive. I don't see any other evidence of any of these users' hard drives failing so I'm inclined to think that's not it.
But if I'm missing something when drawing these conclusions, please correct me. Faulty USB or other external devices such as the mouse and keyboard can cause the computer to freeze. You can try connecting one device at a time to investigate the root cause. Also try updating the USB device drivers to fix this computer keeps freezing problem.
Viruses could also be the main cause for a computer to freeze. You should perform an antivirus check regularly. Some applications may take up a lot of memory to attempt to perform actions or access resources that Windows cannot understand. To fix this, you should update all third-party software that is installed on your computer. In addition to the above-stated reasons, there are other reasons like broken memory card, low disk space, etc.
No matter what the cause is, our main focus is to fix this problem without affecting the original data. Click to tweet. If your C drive is running out of space, your Windows 10 or Windows 7 will keep freezing because it is where the system files are stored. Therefore, make sure you have enough free disk space on the C drive. If not, you can try deleting some unwanted data or programs on your C drive. Useful Article: Here, our previous post Extend Partition will show you more details.
Users can turn to the best driver update software or Windows Update to update your drivers. Windows 7 users: Right click on the hardware's name or icon, choose Properties , and choose the Update Driver If you suspect your computer has memory problems, you can run the Windows Memory Diagnostics utility by completing the following steps:.
Press Windows and R keys, type mdsched. Too check for problems immediately, click Restart now and check for problems recommended. Note: if you want to check later, click Check for problems the next time I start my computer.
Windows will then restart, and you will get the following window showing the progress of the check and the number of passes it will run on memory. If it works fine in safe mode, then try performing clean boot and check if it helps, here is the link:. Make sure that you put back the computer to normal startup mode once it is done. Try running performance troubleshooter and check if it helps, here is the link:.
You can also try running online virus scan on the computer and check, here is the link:. Visit our Microsoft Answers Feedback Forum and, if you have any feed backs you can post here.
Was this reply helpful? Yes No. If the value of the Pagefile registry entry is system managed, the size won't be reflected in the registry Example value:? Make sure that there's more free space on the hard disk drives of the computer than there is physical RAM.
Enable the CrashOnCtrlScroll registry value on the computer to allow the system to generate a dump file by using the keyboard. Connect to the concerned computer and locate the following registry keys:. When the computer exhibits the problem, hold down the right CTRL key, and press the Scroll Lock key two times to generate a memory dump. Pool Monitor shows you the number of allocations and outstanding bytes of allocation by type of pool and the tag that is passed into calls of ExAllocatePoolWithTag.
Learn how to use Memory Pool Monitor to troubleshoot kernel mode memory leaks. Use the one of the following methods for the application on which the virtual machine is running. This method is applicable only to Windows 8, Windows Server , and later versions of Windows virtual machines. For the earlier versions of Windows, see methods 1 through 4 that are described earlier in this section.
You can use VMware Snapshots or suspend state and extract a memory dump file equivalent to a complete memory dump file. By using Checkpoint To Core Tool vmss2core , you can convert both suspend. On Windows Server , you may not have enough free disk space to generate a complete memory dump file on the system volume. There's a hotfix that allows for the data collection even though there isn't sufficient space on the system drive to store the memory dump file.
Additionally, on Windows Server Service Pack SP2 , there's a second option if the system drive doesn't have sufficient space. Namely, you can use the DedicatedDumpFile registry entry. For more information, see How to use the DedicatedDumpFile registry value to overcome space limitations on the system drive.
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