Call waiting. Answer a second incoming call by putting your first call on hold. Call forward. Divert calls from your home phone to the number of your choice.
Call Return. Other features. Choose a category. Conferencing Chat with two people at once. Conferencing View FAQs. Available on your phone right now. Things you need to know Conferencing is provided in accordance with the terms and conditions of Our Customer Terms , as amended from time to time.
Things you need to know Call Forward is provided in accordance with the terms and conditions of Our Customer Terms , as amended from time to time. Things you need to know Calling Number Display is provided in accordance with Our Customer Terms , as amended from time to time.
Things you need to know Call Return is provided in accordance with the terms and conditions of Our Customer Terms , as amended from time to time. Things you need to know Call Waiting is provided in accordance with the terms and conditions of Our Customer Terms , as amended from time to time. Things you need to know Retrieval from a mobile service is charged at standard mobile retrieval rates.
Standard call charges apply. Does not apply to Telstra Talking Text messages. MessageBank is provided in accordance with the terms and conditions of Our Customer Terms , as amended from time to time.
Things you need to know Subject to text message character limit of characters per SMS. Unlisted Service Call 13 Need more help? Back to top. Chat with two people at once. Conferencing View FAQs Available on your phone right now Conferencing allows you to chat with two or more people at once. Availability Conferencing is automatically available on tone phones in most areas throughout Australia. Anything else I need to know? Protect your privacy — choose who sees your number when you make an outgoing call.
Transfers calls from your home phone to a number you choose. Call Forward View FAQs Available on your phone right now Isn't it great to know that you can be anywhere you need to be and never miss an important home or business call.
You can select to forward: all calls selected calls — you can have up to 15 numbers redirected selected times — you can set up to 15 time periods during which your calls will be forwarded. Pricing Standard call charges apply for all forwarded calls.
Availability Call Forward is available in most areas throughout Australia. See your caller's phone number and the date and time of the call. Availability CND is available on tone phones in most areas throughout Australia.
Disclosure of your Calling Line Identification If you have call blocking or line blocking enabled on your phone line, or you have a Silent Line, your Calling Line Identification CLI will generally not be disclosed to third parties. You cannot block CLI on calls made by you or someone else on your phone line: to the emergency call service on internet dial-up calls made to an Internet Service Provider ISP that uses a Telstra ISDN service or an or access number, but only where the ISP uses the CLI for fraud prevention, billing, call management or credit control when you or someone else sends a text message or replies to a Talking Text message from your Basic Telephone Service — in accordance with worldwide standards for SMS, all messages including reply messages will display the telephone number of the sender when you or someone else uses another carriage service provider by using a network override code.
Retrieve the number of your last unanswered call and then return the call straight away. How to set up, access and manage MessageBank on your Small Business account. How do I use it? Version history. Revision :. Last update:. August Updated by:. View article history. With Message2txt, callers who can't get through to you can leave a second message that is converted to text and sent to you as an SMS. Pricing There is no charge to you to receive the SMS if the caller leaves a message.
Things you need to know The Message2txt service will do its best to convert the caller's message accurately into a text message, but the conversion may not bet otally accurate if the caller's voice or words are unclear. We may use a third party to assist in the translation of a voice message. The text message should take about 3. The caller's voice message is not stored and is unable to be retrieved. Both MessageBank provides a personal answering service if your phone line is busy or you can't get to the phone.
A personalised answering service that does not require a phone line. You can divert your calls to a virtual mailbox number and give the number to callers so they can leave you messages directly.
Can not answer your mobile or just prefer not to? MessageBank Standard is a personal answering service with convenient call back features and message notifications that help you manage your voice messages.
Things you need to know Standard Carrier rates apply if retrieving messages from a phone other than the nominated service. You will need to pay for these separately. Other associated charges such as access and messaging charges will still apply. Features and benefits. On other plans, MessageBank diversion and retrieval rates and charges apply as per your pricing plan.
The above MessageBank Standard usage rates and charges are incurred as per normal, when dialling to access MessageBank Standard. Per second charging applies. Customers with an Apple iPhone iOS4. The free MessageBank only applies to standard diversion and retrieval and does not apply to Voice2Text, Message2Text, or Memo, You will need to pay for these separately.
Apple is a registered trade mark of Apple, Inc in the US and other countries. Telstra's basic voicemail service answers your missed calls with an automated standard greeting. Voice messages are converted to text and sent to your mobile as a convenient SMS message.
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